Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun May 19 2024
Good customer service Friendly and made welcome whilst waiting for all the documents A shoutout to Jack fleet Alison day Ben Roberts They’re the three employees who I dealt with
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Nathan Dawkes made the process so easy, andhow a salesman does business. I have bought so many cars over the Years from Motorpoint, including my wife. Motorpoint offer great choice and value.
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I went in knowing which car I was after and I could not fault the customer service from Lauren. Lauren made the experience from start to finish so easy and I'm so made up I went there for my car!
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Great customer service, happy to help with any questions
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We've had our last 3 cars from Motorpoint and have always had brilliant service. There is always a very friendly atmosphere at the Derby branch and nothing is to much trouble. We always recommend it to our family and friends.
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Quality cars, fair part exchange , friendly helpful staff.
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Ann was very efficient and knowledgeable so the whole process was smooth. The car was exactly as described.
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The staff was amazing, the car is fantastic- I would highly recommend the Motorpoint in Oldbury.
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Submitted on: Sat May 18 2024
Love Motorpoint, no hassle, no pressure. Andre was fantastic in assisting me in purchasing my new car and wasn't pushy and explained everything in a simple and easy to understand way.
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The staff at Stockton on tees, Danni, Pearl and Gary were excellent. They made the experience relaxed, answered all our questions and made the process stress free. The car is just what I wanted and we were given plenty of time to view, test drive and handover was smooth. Thanks😊
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Would like to thank Vinnie and Glasgow. Made the buying process simple and easy 👍
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I like the fact they trust you to look around yourself, trust you with the key and make everything painless
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good operation
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Very much appreciate the service.
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Great salesman, good selection of stock, followed by excellent customer srevice with NO pressure.
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Very good experience transaction carried out efficiently and quickly
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Akeel and all the staff at the Manchester branch were very helpful and a pleasure to deal with good price for car -5 stars deserved
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This was my 3rd car bought from Motorpoint. It’s the most stress free way of buying a car. No pushy sales person, they are on hand once you need them. Great cars and great prices.
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Sales person josh was very patient went through the car with us parts I e 12 volt cap but all found and replaced but these little things should have been addressed..
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