Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri May 03 2024
The customer service was excellent throughout the process.
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Great car at a great price Always a good experience when purchasing a car from Motorpoint Helpful knowledgeable staff that care about their customers This is the 5th car I’ve had from them over the past 15 years and every time it’s been a hassle free experience Would recommend Motorpoint to anyone looking to buy their next car
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Customer relations first class
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The salesman was informative, helpful and helpful and professional
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Great service from Luke. Quick and easy process.
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Very helpful didn’t get pestered by salespeople overall great customer service
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Great service
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I am more than happy to do this review my car buying was made easy with the help off mr ross I told him what kind of car I would like and with is help got my perfect car
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Submitted on: Thu May 02 2024
The trainee sales person covered all aspects of the sale in a professional manner.
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Sales people were very helpful, showroom guys were friendly and helpful.
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Absolutely it was without exception the way Andreas conducted himself.l am very nervous when buying a car we did click he made us feel very comfortable.kept us posted through out. In fact in a few weeks my husband of fifty years will be looking at a second hand car with Andreas he has never looked at a secondhand car in all those years . Well done and a b... [Read More]
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Joe was great help and had plenty of patience with my 4yr old running around did have a laugh at one of his colleagues talking to himself on the computer but all in all the experience was fast and brilliant would recommend
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Great People to deal with. Great prices. Lewis who I dealt with was very patient with me and was Great
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Dan was very helpful and understanding, he explained everything in detail to help with my decision, he had the upmost patience with my indecisiveness, he listened to everything and was really professional through out the whole process
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I recently visited Motor Point and had the pleasure of Connor. Let me tell you, he was absolutely amazing! From the moment I walked in, he greeted me with a friendly smile. Connor's knowledge and expertise were evident as he patiently answered all my questions and provided valuable advice. The service I received was top-notch, and I couldn't be happier wi... [Read More]
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Immediate attention and full exposure of all details. However, trying to follow up on one enquiry by phone was not easy. Face to face good, email good, phone not so good.
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A quick and easy purchase experience aided by the very friendly Dawid. No pushy salesman tactics, just smooth and easy going. Thank you.
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Quick process
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