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A Motorpoint customer being shown her new car by a member of staff

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Submitted on: Mon Feb 03 2025

Always a great service.

Reviewed on:

(5 out of 5)

Help us to compare 2 different males and models of cars that we thought suitable Delivered the car we were interested in,to put local Motorpoint in Swansea. Allowed sufficient time to view and test drive and then made the finance options easy to understand and implement

Reviewed on:

(4 out of 5)

Excellent staff very helpful when buying our new car

Reviewed on:

(5 out of 5)

I can't fault the service we received from beginning to end. I was part-exchanging my car which was handled efficiently and professionally by Matt. My new car is exactly as expected and I'm loving it!

Reviewed on:

(5 out of 5)

No hassle but professional service. Great selection of quality motors, cheaper than elsewhere with a great trade-in deal, too. Highly recommended.

Reviewed on:

(5 out of 5)

EXCELLENT COMMUNICATION, EACH PROCEDURE WAS EXPLAINED FULLY THROUGHOUT MY PURCHASE AND PART EXCHANGE. ALL QUERIES WERE DEALT WITH VERY PROFESSIONALLY BY STAFF WHO I COULD NOT FAULT.

Reviewed on:

(5 out of 5)

Found the car we liked and the staff explained the finance options which was straight forward. There was a delay when we actually picked the car up but that was explained to us at the time and the staff were very helpful.

Reviewed on:

(4 out of 5)

Great company excellent service would recommend

Reviewed on:

(5 out of 5)

Easy transaction. Good choice of low mileage cars. Helpful and polite staff

Reviewed on:

(5 out of 5)

We were looked after by Ashton who could not have been more helpful and answered every question thoroughly. Not at all pushy and he went the extra mile.p

Reviewed on:

(5 out of 5)

Helpful and supportive

Reviewed on:

(5 out of 5)

Excellent service would recommend

Reviewed on:

(5 out of 5)

Excellent service. Ashley was dealing with us, she was still learning but doing a fantastic job.

Reviewed on:

(5 out of 5)

Excellent in every way

Reviewed on:

(5 out of 5)

As usual, a really pleasant buying experience from the guys at Sheffield. This is the third car we’ve bought from Motorpoint in the last eight years and it won’t be the last. Many thanks to Cameron for all his advice and relaxed, no pressure approach to helping us choose and buy our first electric car.

Reviewed on:

(5 out of 5)

Submitted on: Sun Feb 02 2025

Great Service. Fast and efficient.

Reviewed on:

(5 out of 5)

Everything went OK from meeting Martin till driving off with the car, couldn't fault the service.

Reviewed on:

(5 out of 5)