Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Apr 12 2025
Great people that work here, very helpful and explain everything perfectly. We took our time choosing our car, however the team were very accommodating and happy to take all the time needed. Thank you
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Submitted on: Fri Apr 11 2025
This is the way every car should be sold I had been let down by other players in the online UK car market. Motorpoint were superb to deal with from the moment I hit their website. It was so easy to use with no tiresome photo uploads. There were questions regarding the cars condition and a few essential other details. A very fair valuation was instantly ... [Read More]
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Got my car from MotorPoint Manchester Staff are great and helpful i would recommend anyone looking for a car to them, I'm loving my new car and can't wait to swap the another one
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Submitted on: Thu Apr 10 2025
Arrived on the 9th April 2025 at swansea motorpoint spoke to callum who was great told him what I wanted a ford ecosport he showed me what was in stock got a lovely silver one in my price range picked it up the same day taxed it for me as it had a change of tax class cleaned and ready by 4pm the same day all details explained clearly brilliant
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On collection I have to say that Jessica was soo good, there were problems with my bank I couldn't remember my password but she was so calm and managed to find a way to us being able to transfer the money. Can't rate her enough.
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Submitted on: Wed Apr 09 2025
Excellent service, not pushy, friendly relaxed atmosphere. Lewis Vickers was very helpful and nothing was too much trouble. Very pleased with our MG3
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Submitted on: Tue Apr 08 2025
Absolutely brilliant! Went to Motorpoint Norwich without a clue what we wanted. Was greeted by Dave who was very knowledgeable and friendly. We went away to think about the car we had test drove. We returned today to make a purchase. We were served by Tom who was outstanding. Really friendly and not pushy at all. We left with a car we are really happ... [Read More]
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Came in to browse with my family on a Saturday morning, Matt was great, very knowledgeable and not to pushy, he let us explore the range ourselves, getting the keys for ones I liked the look of. Ended up test driving one that morning, and taking it away that afternoon. Very very happy with the service received from both Matt and Tom. Had the car almost 2 ... [Read More]
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I cannot praise Kayley Ainsworth, Customer Service Manager at Motorpoint, highly enough for her outstanding efficiency, professionalism, and care. From start to finish, she transformed what could have been a frustrating issue into a seamless, stress-free experience. After noticing my car’s brakes were grinding, I raised the concern with Motorpoint. Kayle... [Read More]
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