Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Feb 15 2025
Your representative was so friendly and made you feel at ease
Reviewed on:
Submitted on: Fri Feb 14 2025
Pleased from start to driving off with my car. You are left alone to look over the car no salesman hovering around. I didn’t sort out insurance before I went so they sorted out 3 days insurance to get you started. Young lady who came with us on test drive was lovely 🥰 thank you ☺️
Reviewed on:
Let the customer decide what they want to buy. There is no pressure like other companies to get a sale. Cars are also much better presented.
Reviewed on:
I got a better part ex' price from Motorpoint than the main dealers I dealt with which is always a plus. The on line reservation of the car I was interested in was simple and on the day of collection the agent - Sophie - was wonderful. All in all a very satisfied customer.
Reviewed on:
I’ve bought a few cars from Motorpoint & it’s always been straight forward & stress free. I viewed my new car & drove away in it 2 hours later.
Reviewed on:
Never any pressure to buy, free to look around. Staff were friendly and helpful. A good quality car was purchased.
Reviewed on:
Buying the car we had seen online was straightforward and Glen was very helpful. Picking up the car was also very easy to do and all went smoothly. The car was already taxed and the refund on our old car tax was received within a few days.
Reviewed on:
Seamless, professional and efficient from inquiry to collection. Overall a very positive experience. Would use Motorpoint again.
Reviewed on:
Nice people no hard sell,plenty of info. A can do attitude.
Reviewed on:
Cameron Thornton was very professional and went through the process of part exchange and handover very well.
Reviewed on:
Buying experience good. Salesman ok to deal with. Car prices reasonable.
Reviewed on:
Very friendly, courteous and willing.
Reviewed on:
An easy stress free & timely transaction. No hard sell for additional products/ services. All dealt with in a friendly & professional manner.
Reviewed on:
Great service. Everything done smoothly and efficiently
Reviewed on:
Very slick process, start to finish I was out within 30 minutes in my Brand new car which I must say was prepared to a high standard compared to other cars I had seen at other dealers.
Reviewed on:
Finn was very helpful 👍
Reviewed on:
Everything was made very easy for me. The communication between Motorpoint and myself was prompt l, clear and polite. Handover was good, however I feel Motorpoint could give it's employees more time to spend with each customer. Very good overall experience.
Reviewed on:
A totally supported service across a wide team
Reviewed on: