Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jun 06 2025
The staff are very knowledgeable about the cars for sale Ashton Nuttall was friendly and approachable he spent time talking us through everything and wasn’t pushy with us. He answered any questions that we had. He also made sure we fully understood everything
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My car was shipped in from another Motorpoint site. No hassle or drama. The whole transaction was easy. I have used Motorpoint for over 20 years.
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After purchasing the vehicle I was driving home and travelled approximately 15 miles when the engine management light came on. I contacted my local motorpoint to explain the situation. Straight away they were truly apologetic and told me to take the vehicle back the next day so they run a diagnostic test to see what the issue was and explained to me that... [Read More]
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Sales advisor was polite and made the transaction easy and hassle free
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Just bought our 4th car from Motorpoint Burnley. We look around more local for cars but always seem to come back, even though it's a drive. Guaranteed northern friendliness, good prices and excellent service from start to finish. Over the years we have dealt with many sales people, this time it was Ashton who took care of us. He was as charming and effici... [Read More]
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These guys are good at what they do. I have bought my last three cars from motorpoint Sheffield. Hassle free from start to finish. Only down side this time was my new car didn't get a proper valet.
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Very helpful staff.
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The customer service was really helpful and stress free
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This was our 2nd time using Motorpoint Stockton. We were impressed after our first time we had no hesitation in using them again. The whole process was so easy. The price I was initially quoted for my vehicle was improved after the initial inspection. Henry the Sales Advisor, although new to the role was professional, efficient, courteous and very friendl... [Read More]
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When I arrived I was made welcome and everything was explained in detail how to go about looking at the cars and how everything I wanted to know about each vehicle was displayed in the vehicle .I purchased a car and Liam was professional from start to finish
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Submitted on: Thu Jun 05 2025
Very easy to buy from. Friendly, helpful salesmen. The whole process was very quick.
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Bought a car from motorpoint for the first time afew weeks ago. I will definitely be a returning customer. All staff were very knowledgeable. Joshua Shaw, the sales advisor, never pressured me into making a decision, when I said I wanted the evening to think about it, they reserved the car for free for 24hr which I thought was really good of them. The car... [Read More]
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Love our new car! We spoke to Tina and she was great. No pressure at all to buy the car, really relaxed. Tina helped us as much as possible to get the right deal. Purchasing the car was so quick and easy. We drove it away the same day! Would definitely buy from motor point again. Thanks Tina 😊
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Easy to deal with and very accomodating, answer question honestly... [Read More]
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Great experience great service from the salesman Edwin give us all the information we required. Would recommend to family and friends.
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Extremely well looked after in a timely way. No pressure, just good information. Great experience from start to finish.
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quick, no haggling
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called in Friday after work had a look at the car I wanted sat down with Megan the sales advisor worked out my px and paperwork. Picked up new car Saturday no problems.
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