Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Nov 19 2024
I came to Motorpoint on Sunday after a long day trawling around various car show rooms in Cardiff and further afield on Saturday. There was a much better choice of cars at Motorpoint and the quality of the cars was also excellent. My aim had been to try and get a car sorted as soon as possible and Michael helped me through the process and enabled me to d... [Read More]
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I was extremely satisfied with my purchase overall, and the service was great up to a point. Paul was excellent in guiding me through the trade-in process and arranging for me to test drive a similar car while the one I chose was being transported from the Birmingham showroom. I especially appreciated that Paul followed up after our initial sales call. D... [Read More]
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Brilliant service from start to finish! Sophie was very helpful when we finalised the purchase! Verynpleased
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Sales man Charlie made my experience of buying a car very easy there was no pressure I just went around myself until I found the car I wanted and he helped me though the sale. I am so happy I went there
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The team were super helpful and we were really happy with the price paid for our new car.
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We had a brilliant Chris was really amazing! So helpful, best experience ever purchasing a car! Thanks
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I was very impressed with Andre at Motorpoint Newport ! The service was brilliant and I drove away a very happy customer and would def rec them
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Very efficient and picked the car up same day .The sales person was very knowledgable about the car . Only downside when I got it home there wasn’t an owners manual in the car
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Sophie was excellent and made the process really easy and enjoyable
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Great experience. Very relaxing and bought a fabulous car x thank you x
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Submitted on: Mon Nov 18 2024
Very easy process from start to finish, all staff members polite and helpful.
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Very professional company! Very easy process when collecting my vehicle. My only negative comment is that I left with no paperwork! No invoice/MOT/V5 slip. Maybe this the modern way nowadays?
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I felt well looked after and listened too.
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Excellent service and staff.
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Visited the branch to get my daughter a new car. We were allowed to browse cars and salespeople were not pushy at all. We were looked after by George Ball, he explained everything we needed to know and was helpful and knowledgeable. The experience went so well I decided to trade my car in for a newer model too.
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Chris, the salesman, was great, he talked us through the whole process and made it clear to us, with no salesman's Hype, or pressure. We were a bit let down by the small repair that was to be made to a scuff mark on the rear bumper that took longer to have done, than first indicated, leaving us a week longer than to wait. I would recommend Motorpoint in t... [Read More]
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All good car like new. Good px price to
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The Salesperson at Motorpoint Newport Jon Richards was first class.The whole process in purchasing our new car was carried out in a relaxed no pressure atmosphere.Everything was fully explained lots of time to inspect the vehicle and a test drive with no time limit. A very pleasurable experience I would not hesitate to recommend Motorpoint Newport.
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Friendly and helpful service
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