Only the best cars meet the Motorpoint Quality Standard
You should trust the car you’re buying, which is why Motorpoint only sells the best quality cars available – cars that meet the Motorpoint Quality Standard.
Which cars are good enough to be Motorpoint cars?
We only sell cars that meet a strict set of quality criteria to ensure you can rely on your Motorpoint car. We reject thousands of cars as they go through our stringent vetting process. This leaves us with only the best of the best on sale. But the quality checks don’t stop there…
Our team of highly trained technicians will repair or replace anything that doesn’t meet the demands of the Motorpoint Quality Standard.
For that extra peace of mind, all our cars are sold with a warranty and won't be due an MOT for at least three months. Plus, they're all thoroughly valeted before your keys are handed over, so you can drive away with that new-car feeling – and without the new-car price tag!
What is checked as part of the Motorpoint Quality Standard?
The Motorpoint Quality Standard is a comprehensive set of inspection criteria that a car must meet before we’re happy to sell it. This standard makes sure our vehicles are prepared to a best-in-class condition for their age and mileage.
As you’d expect from any used car, there may be some small signs of wear and tear if you look closely. This could include very light scratches or some tyre wear, but you won’t find noticeable dents or kerb damage on our cars.
Here are a few of the features demanded by our Quality Standard, to make sure you're getting the quality you expect with every Motorpoint car.
What to expect from your Motorpoint car
- Minor wear in line with the age of the vehicle
- No MOT due within three months
- No service due within three months or 2,000 miles
- No warning lights
- Front seats should have no visible repairs and only minor wear
- Interior free from odours
- Tyres will have a minimum of 2.5mm across the central ¾ of the tyre
How we ensure our vehicles meet our standards
Every Motorpoint car is given a thorough multi-point check. We then correct anything that needs improving to bring it up to the Motorpoint Quality Standard. Here’s what we’ll do to bring a car up to scratch.
Exterior
- Stone chips bigger than 3mm are touched in
- Light scratches under 50mm are polished and improved
- Scratches bigger than 50mm are refurbished by our specialists
- Dents are removed where possible or reduced to an acceptable standard
- Windscreen chips are repaired to the MOT standard
- Windscreens, lamps and mirrors are replaced if cracked
Interior
- Rear-seat damage up to 30mm will be repaired but may still be visible
- Cabin trims are replaced if broken or cracked
Wheels and tyres
- Tyres with cuts bigger than 25mm or where cords are exposed will be replaced
- Tyres will also be replaced if there are any bulges in the sidewall
- Kerb damage on alloys will be refurbished
- Surface marks bigger than 25mm on wheels will be touched in
Additional Items
We will supply the following items with your car:
- 1 key (or more if we have them)
- Navigation SD Card (if applicable)
- Handbook (if applicable). Please note many manufacturers now refer you to a digital handbook
- Service book (if applicable). Please note many manufacturers use a digital service record
- Parcel shelf (if applicable)
If these items are not available on the day of collection, we will endeavour to get these to you within 30 days.
We are unable to guarantee that your vehicle comes with floor mats, but we have a range of better-than-manufacturer-quality floor mats available as part of our protection pack. Please speak to a member of our team for further information.
Added Protection
For additional protection for your new car, you may also be interested in:
- Motorpoint Warranty – added reassurance for up to three additional years
- Williams Paint Protect – lock in that showroom shine and keep your car looking as good as new