We're here to make saying goodbye to your old car easy!
This is what you need to know if you decide to sell your car to Motorpoint.
Before the day of sale
- You'll complete a car valuation form
- Pick one of our nationwide stores to drop your car off
- Certain models are eligible for home collection (more details below)
- You'll receive an email confirming the sale details, explaining what happens next and what you'll need to bring
- If any details in this email are incorrect, please call our team on 01332 408 605
- You'll also get a phone call from our team confirming what will happen on the day of sale, and giving you the opportunity to ask any additional questions:
- This call will come from a Derby phone number, so keep an eye out for a call from an 01332 phone number
- If you miss this call or still have questions, please call our team on 01332 408 605
On the day of sale
- When you arrive at your chosen Motorpoint store, a member of our team will inspect your car to check it matches the details provided
- We'll complete all the paperwork, and give you with the yellow slip from the V5C document
- You'll need this slip to contact the DVLA and transfer ownership of the car to Motorpoint – we'll guide you through this process
- Once the sale is completed, we'll transfer the money to your bank account within 60 seconds
Cars eligible for home collection
Some cars can be sold and collected via our home collection service. If your car is eligible, you'll be given the option to select home collection once you complete our sell your car form. This is how it works:
- Once you have selected your preferred collection date and time, you will receive an email from us confirming your booking.
- You'll also get an email from Motorpoint's selected collection partner, DriiveMe. This email advises the date/time of the scheduled collection, as well as the driver's name and contact number.
- At least 24 hours prior to collection, you will need to have added a few details and documents into your MyMotorpoint account in order for the collection to take place
- On collection day, a driver from DriiveMe will arrive at the address you have specified
- A quick test drive and review of your car (inside and out) will take place to ensure that the car matches the description you have provided
- If everything matches, the driver will confirm with our team and your money will be with you in less than 60 seconds
- On the off chance there is a discrepancy with your appraisal and the driver's review, a member of our team will call you to offer you a revised quote. If this is accepted, your money will be in your bank in under 60 seconds. There is no obligation for you to accept a revised quote.
What you'll need to sell your car to Motorpoint:
Here is a checklist of everything you'll need to bring with you when you sell your car:
- V5C, also known as a Log Book
- The current MOT certificate
- Spare keys, if you have them
- Service history, if available
- Photo ID – either a photocard driving licence or a passport and utility bill dated within the last three months
- The name and address on your ID must match the V5C of the vehicle being sold
- A copy of your finance settlement letter if you have finance to be cleared on the car you're selling
- Alternatively, a clearance letter if you have recently paid off any finance left on the vehicle
- The expiry date on the letter must have at least three working days (excluding weekends) remaining when you drop off the car
Payment Details
- We'll send the payment for your car via Faster Payments
- The payment will arrive in your bank account within 60 seconds of handing your car over
- The bank account must be in the name of the person whose name is on the V5C
- You'll need your photo ID – ideally, a photo driving licence – to complete the sale
- If you don’t have a photocard licence, please bring your passport and a utility bill dated within the last three months with the name and address matching the vehicle's V5C
